Upon completing a valid order, your EmiVibe can be conveniently accessed through your personal member portal, My Account, available on the Eminent Asia website. Additionally, to ensure prompt delivery and easy access, you’ll receive delivery of your EmiVibe by email from hello@eminentasia.com.

By selecting your order’s EmiVibe files from the EmiVibe Vault in My Account the EmiVibe files will download as a zip File to your device.

On an iOS mobile device, once the download has completed, you can locate the download in the “Files” App’s Download section. Simply tap the Zip file to unpack your EmiVibe Artwork files, and select the folder to access your EmiVibe Artwork Package. Alternatively your EmiVibe images and videos are accessible from the blue download symbol on your Safari Browser bar, select Downloads from the menu.

On an Android mobile device, once the download has completed you can locate the download in the “My Files” file manager App’s Download section. Simply tap the Zip file to unpack your EmiVibe Artwork files, and select the folder to access your EmiVibe Artwork Package. If the device doesn’t have one, you can download a file manager from the Google Play Store.

On a laptop or desktop device, you can locate the downloaded zip file in your Downloads folder. You will need to extract the folder to unzip your EmiVibe Artwork files.

When you receive your EmiVibe Artwork, you’ll find it delivered in a variety of formats to suit your preferences and needs. We provide two versions of high-resolution, non-watermarked EmiVibe Artwork digital images: the Artwork image only and the Artwork mounted in our signature frame. Each version is available in JPG, PNG, and PDF formats, giving you flexibility in how you choose to view and enjoy your artwork (totaling 6 files).

Furthermore, to offer you a dynamic viewing experience, we include video files of your framed EmiVibe Artwork in MP4 and GIF formats (totaling 2 files). This ensures that you can appreciate the mesmerising uniqueness of your EmiVibe Artwork in motion.

In total, each EmiVibe Artwork package is thoughtfully delivered with 8 files, providing you with a comprehensive range of formats to enjoy your artwork seamlessly.

At Eminent Asia, we provide hassle-free and secure payment methods to ensure a seamless shopping experience. You can conveniently make your purchase using Stripe, Apple Pay, or Google Pay directly through our website. These trusted payment systems guarantee the security of your transactions. Upon placing an order for one of our EmiVibe Artwork Packages, payment is processed instantly, allowing you to proceed with confidence and ease.

No, Eminent Asia is not classified as a charity organisation. We do however donate a portion of our profit to our charity partner as part of our “Giving Back To The Community Initiative”. As part of this initiative, we donate funds to our charity partner, and other local causes. If you’d like to learn more about our charitable efforts please don’t hesitate to contact the support squad by emailing hello@eminentasia.com for further information.

Entering our lucky draw is simple. With every purchase of an EmiVibe Artwork package, you automatically receive complimentary bonus tickets, increasing your chances to win exciting prizes in our lucky draw.

To be eligible for entry into the lucky draw, participants must be 18 years of age or older. Additionally, our draws are open to all residents of Thailand, ensuring inclusivity and fairness for our local community.

Tickets for all Valid orders can be conveniently located in your personal members portal My Account via the Eminent Asia website. You will also receive email and SMS notifications to access your Tickets to ensure you can easily find and manage your tickets.

Absolutely not. Eminent Asia is a legitimate company with full registration with the Department of Business Development (DBD). We adhere to all legal requirements and hold valid Sweepstakes Permission permits for all our lucky draws. You can trust that when you engage with us, you’re participating in genuine and lawful activities.

Lucky draw winners are selected through a meticulous process to ensure fairness and transparency. Firstly, all lucky draw tickets are meticulously printed and carefully placed into a draw barrel. Then, using a random selection method, a winner is chosen from among the entries. It’s important to note that the entire Lucky Draw Ceremony is overseen by an official third party, with Government Officials serving as witnesses to guarantee integrity. To further enhance transparency, the Lucky Draw Ceremony is broadcast live via our social media channels at the designated time and date. In cases where secondary prizes are also up for grabs, the winners for these prizes are drawn subsequently after the main lucky draw, ensuring equal opportunity for all participants.

Upon winning, you can trust that your prize will be promptly delivered to your specified address. We adhere strictly to the Promoter’s guidelines, ensuring that prizes are transferred within 30 days of confirming the winner’s eligibility, or as mutually agreed upon between the Promoter and the winner. Our commitment is to ensure that winners receive their well-deserved prize efficiently and without any hassle.

When you win one of our vehicle lucky draws, we take care of delivering the vehicle directly to your nominated address. During the handover, you’ll receive all necessary documentation, including proof of registration, and proof of unencumbered title, in accordance with our terms and conditions. Additionally, you’ll be provided with the complete set of keys and blue book, ensuring a smooth transition of ownership.

The valuation process for lucky draw prizes varies depending on whether the vehicle is purchased from a dealer or acquired privately. Vehicles purchased from a dealer are typically valued based on the purchase price indicated on the invoice, which is approved by government bodies. Conversely, privately purchased vehicles undergo an independent valuation process to obtain government approval. This ensures transparency and fairness in determining the value of lucky draw prizes.